Our refund and returns policy last 7 days. If 7 days have passed since your purchase event ticket, we can’t offer you a full refund.

To be eligible for a return on applicable tickets only.

To complete your return, we require a receipt or proof of purchase.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit/debit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Need help?

Contact us at [email protected] for questions related to refunds and returns.